Returns & Exchanges
What is Coco & Foxx’s Return Policy?
All Coco & Foxx products are guaranteed. If you are not satisfied for any reason, we will gladly provide a merchandise exchange 7 days from delivery date.
Please Note: Coco & Foxx reserves the right to refuse any excessive and/or bad faith returns. Exchanges received for size must be received in new and unworn condition. All tags and labels must be attached.
Please email us to discuss any exchanges (firstname.lastname@example.org). Feel free to send us an email to discuss any questions regarding merchandise or order. Any exchanges must be done within seven days of customer receiving merchandise.
If you want to exchange your previously purchased item and it is damaged, we will gladly exchange the product for something else on our website that is of equal or greater value. Please let us know immediately of any damages to the product.
We require a tracking number on merchandise that is sent back to us and these items must be returned in the same condition that it was received.
Once received, it may take up to 2-3 weeks to process your exchange US or International.
Customer is responsible for all shipping charges
Thank you for your patience and understanding.